Privacy Policy

This document sets out to explain how “PlantX” and “plantx.uk” respect your privacy with relation to any and all interactions around this website .To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

The PlantX online store is hosted on Shopify Inc. This third party provides plantx.uk with the online e-commerce platform that allows PlantX to sell our products and services to you. Consequently, consumer data is stored through Shopify’s data storage, databases and the general Shopify application.

We suggest that you consult and read Shopify’s terms of service here or Privacy Statement here.

All references to “PlantX”, “us”, and/or “we” contained in this statement is a reference to PLANTX LIFE INC., its subsidiaries, affiliates, and their respective parent and subsidiary companies.

Collection and Use of Information

Information You Choose to Give Us: We receive and store any information you enter on our website or give us by phone, email or in any other way. On our website, you may request information, subscribe to our newsletter, purchase our products and services, participate in our contests and surveys, and use any other services we provide. To take advantage of these offerings, it is necessary for you to disclose personal information (referred to as “personal information,” “personally identifiable information,” and “your information”) to us, including but not limited to one or more of the following identifying information: name, age, address, telephone number, email address, and credit card details. We use the information you provide to respond to your requests, communicate with you, provide information about our company and promotional material from some of our partners, and customize and improve our services. To purchase our goods or services, you must submit financial information in addition to certain personal information, which we use to bill you for the purchased goods or services.

Interactive Areas

Some of our sites feature chat options which allow direct interaction with a PlantX staff member, or another Customer Service entity or affiliate with a contractual relationship with PlantX, at your convenience, while you browse online. These options sometimes appear automatically and on others they are an optional service and you can decide whether or not you wish to interact with them. This chat service is governed by our terms and conditions of use for PlantX which are available on our website and which you should read before using a chat option.

It is of utmost importance that when you interact on these chats or other interactive areas (discussion forums, bulletin boards, blogs) you do so in a responsible way. Under no circumstance should you provide personal or financial information when using any of these services. However, providing us with certain information such as your name and contact details if you wish for us to contact you is something you can choose to do. This information will be solely used to respond to and deal with your comments or queries.

Keeping Information Safe

Making sure that your information stays safe and secure is of as much importance to you as it is to us. We appreciate your trust in us to use, store, and share your information discreetly. To do that we use security measures that comply with privacy laws of all jurisdictions where PlantX operates and various standards of data security. This includes computer safeguards and secures files and buildings. On PlantX’s website you can read more information on how we protect our privacy and your personal data.

Your Right of Access

Under the Data Protection Acts you have the right to see the personal information we hold about you. To get a copy of this information, write to us at: Subject Acccess Request (SARS), PLANTX LIFE INC., hello@plantx.uk. If your information changes or you believe that the information we have is inaccurate or not up-to-date please let us know and we will change it.

Analytics

Information We Collect through Google Analytics: Users who visit this website and have javascript enabled are tracked through Google Analytics. Google Analytics collects information anonymously and reports website trends to us without identifying individual visitors. Google Analytics collects a variety of information from users, including the Internet protocol (IP address) that is used to connect your computer to the Internet (which it does not report to us), your Internet service provider (ISP), browser type, type of operating system, the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time, cookie, the length of time you spend on particular pages, which links you click while on our site, and similar site visit information. Google Analytics data is shared with Google. For more information on Google Analytics or to opt-out of having your information shared through Google Analytics, visit: https://www.google.com/intl/en/analytics/privacyoverview.html. For more information on Google’s privacy policy, visit https://www.google.com/intl/en/policies/privacy/.

Use of Cookies

Cookies are small text files which are sent to and stored within your computer, smartphone, tablet, or other device whenever you visit a website or use our app.

Cookies are used to maintain the integrity of your browsing activities and can also be used to customise and improve the individual customer experience. By using our website you agree with this use of cookies and how it applies in addition to any other terms and conditions which may apply.

Cookies do not in anyway affect the integrity or compromise the security of your computer. You can continue to use this website with no loss of functionality if you choose to disable cookies on your computer. However, use of PlantX websites and applications requires cookies to be enabled in order for our services to function securely and correctly.

PlantX’s use of cookies may be subject to change from time to time. Any such changes will appear here and become effective immediately. Your continued use of our websites and apps is taken to mean that you agree with any such changes.

Types of Cookies

Session Cookies
These are cookies that last only for the duration of your visit and are deleted when you close your browser. They are essential for secure user navigation through the site and enable the delivery of basic functionality.

Specifically, they ensure the security and integrity of your session, preventing fraudulent use and keeping you signed in while you move between pages and service your account.

Persistent Cookies
These are cookies that last after you have closed your browser and allow us to remember your website actions and preferences.

PlantX uses persistent cookies so that we can analyze customer visits to our sites. These help us to develop a greater understanding of our customers, how they arrive to our site, how they use it, and what we can do to improve the overall PlantX online experience.

Analytics Cookies
Lastly, we use analytics cookies which help us to make our websites better for those who visit regularly. This type of cookie helps us to further understand how individual visitors use our online services and help us to improve overall service and products offered to you.

Disclaimer
Our site and apps may contain hypertext links to associated web sites that are maintained by PlantX. This is our warning that when you enter such sites you will be subject to the terms and conditions of those sites. There may also be links to web sites not maintained by PlantX and you are also warned that entering other websites via hypertext links you will not be subject to the terms and conditions of PlantX and therefore will not be afforded the benefit of those protections. PlantX will not be liable in any way for the content, availability, or use of such third-party websites. Use such links entirely at your own risk.

Additional Information

PlantX partners with third parties who provide services to us. You can navigate to these parties’ websites from our website. Our partners may use cookies, further information can be found on their websites.

Amendments

PlantX reserves the right to its sole discretion to amend this privacy statement at any time. You should regularly check this privacy statement for any such amendments.

Terms and Conditions

The Privacy Statement is subject to the Terms and Conditions of Use of plantx.uk Website. There is a copy of this available here. It is important that you read the terms and conditions of use as where there is conflict between this Privacy Statement and the Terms of Conditions of Use, the Terms and Conditions of Use shall prevail.

By accessing and continuing to navigate this website or by downloading and using our Apps you acknowledge and agree to the processing of your personal data in the manner outlined above. You also agree that in certain circumstances we may be obliged to disclose personal information that would relate you to third parties so we can detect or prevent fraud.

Address

United Kingdom

Units 1a/1b, Learoyd Road New Romney, TN28 8XU